Our Company Profile

Management Team :

Background Of Sam Online :

Sam Online started its journey in 2003 when internet or virtual networking was not very popular and business related to technologies were very rare. As the internet services were very expensive and the customers were mostly corporate institutions, the investment on these technological field was very risky. Moreover, internationally there was weak internet connection with low bandwidth activity which created high chance of risk to reach to the local customers.

Mission Of Sam Online:

The young initiators of Sam Online took the risk to serve internet service with a dream to reach customers from every profession. This initiative has changed the definition of networking where people learned about the internet facilities and now Sam Online is one of the leading internet service provider in Dhaka. This accomplishment wound up conceivable as a result of Strong Decision making, proper business systems and liability towards clients.

Vision Of Sam Online:

Proper structure and strategies of providing internet service helped us to update new features and technology for our valued customer. Customer satisfaction and ease of internet access with security features are the keys of this company’s fame.

Why the Sam Online is the Best :

Business-quality Internet connectivity Expertise in conjuring corporate networks connecting multiple sites with dedicated bandwidth 24×7 monitoring Level of service to support mission-critical communications

Employee Details:-

Internet Exchange :

2) Summit Nix
3) Novo Nix
4) Aamra Nix
5) Cache Content

Client Base :

Company At a Glance:

Licence :

Bandwidth :

1) Summit Communication
2) Fiber@Home
3) Maxhub

Technology :

Advanced Routing Technology
Layer 2 & Layer 3
International Blackhole
Advance Firewall System
DMP Fiber Optic Network (FTTH)

Service list :

Lan Management Service:

Refund Policy

All sales of service are final and there will be no refund or exchange permitted. Please be advised that You are responsible for the Recharge for and all charges that result from those purchases. Sam Online is not responsible for any purchase of Recharge for an incorrect account number.

However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Services has not been delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on info@sambd.com or posting us a message. In such a scenario you will be entitled to a full refund. We request you to include in the email the following details – Recharge value, Transaction date, and Order Number, shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of service then you will be refunded the money within 15 working days from the date of the receipt of your email’s

Customer Privacy Policy

  1. MiME will securely store all kinds of customer data like:
  2. a. Personal Information
    b. Service Related Information
  3. SAMBD will not share any data with any other third-party services.
  4. SAMBD will not observe any confidential data related to customer.
  5. SAMBD will not change or delete any customer related data.
  6. SAMBD will not share any customer’s information with other customer